Privacy Policy

1. Introduction

Welcome to DuolingoHelp.com. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website.

By using DuolingoHelp.com, you consent to the practices outlined in this policy. We encourage you to read this document carefully to understand your rights and how we handle your personal information.

2. Information We Collect

We collect different types of information to improve our services and provide you with a better user experience. This includes:

a. Information You Provide Directly

  • When you sign up for our newsletter, contact us, or leave a comment, we may collect your name, email address, and any message you send us.
  • If you apply for a job or partnership, you may provide additional details such as your resume, social media profiles, and work experience.

b. Information We Collect Automatically

When you visit our website, certain information is automatically collected, including:

  • IP address – Helps us identify your general location.
  • Browser type & device information – Ensures compatibility with our platform.
  • Pages viewed & time spent on site – Helps us analyze content performance and improve user experience.
  • Cookies & tracking technologies – Used to enhance website functionality and personalize your experience.

c. Third-Party Data Collection

We may use third-party services (such as Google Analytics) to analyze user behavior and improve our website. These third parties may collect information such as your browsing history, interactions, and device details.

3. How We Use Your Information

The information we collect is used for various purposes, including:

  • Improving Our Content & Services – We analyze user behavior to make our website more relevant and user-friendly.
  • Responding to Your Inquiries – If you contact us, we use your details to respond to your questions or requests.
  • Sending Newsletters & Updates – If you subscribe, we may send you emails about new articles, promotions, or important updates.
  • Enhancing Website Security – Monitoring user activity helps us detect and prevent fraud, spam, or malicious activity.
  • Complying with Legal Obligations – In some cases, we may be required to share data to comply with legal regulations.

We do not sell or share your personal information with third-party advertisers.

4. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your experience on our website. These include:

  • Essential Cookies – Required for basic website functionality.
  • Performance Cookies – Help us understand how users interact with our content.
  • Marketing Cookies – Used to show relevant promotions (if applicable).

You can manage your cookie preferences through your browser settings.

5. Data Protection & Security

We take data security seriously and implement strict measures to protect your information, including:

  • Encryption & Secure Storage – Your data is stored securely to prevent unauthorized access.
  • Regular Security Audits – We routinely check for vulnerabilities and fix potential risks.
  • Limited Access – Only authorized team members can access sensitive information.

However, while we strive to protect your data, no online system is 100% secure. We encourage users to take extra precautions when sharing sensitive details.

6. Your Rights & Choices

You have control over your personal information. Depending on your location, you may have the right to:

  • Access & Request a Copy of the data we hold about you.
  • Request Data Deletion if you no longer want us to store your information.
  • Opt-Out of Emails by clicking the “unsubscribe” link in our emails.
  • Disable Cookies through your browser settings.

If you want to exercise any of these rights, contact us at Privacy@DuolingoHelp.com.